When you delete a device from System Console, you will receive the following message: The following will occur if you delete the device or the user. The Administrator should re-commission the drive.
The user and/or device should NOT be deleted if you want to assign the drive to a different user. IronKey Enterprise S1000 users may contact their IronKey Enterprise Administrator for password assistance. Without unlocking the device, there is no way to change from self-destruct to reset. Note: This option must have already been set within the IronKey Control Panel. The reset function will wipe all your data and the AES encryption keys on your device, so your data will not be recoverable, but allows you to initialise and use the device again. This feature is configured at the time that the device is initially set up and can be updated in the Preferences menu of the IronKey Control Panel. After 10 failed consecutive password attempts, the device will either reset or permanently self-destruct based on this setting. If you are unable to recall your password, we can only provide helpful tips on how to remember or recover it.
As part of the device security, there are no "backdoor" passwords or ways for IronKey to restore the device for you.
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